Telephone : 01275 834474

 

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Music Shop DirectHow To Order

 

How To Order

To Order Securely Online By Credit/Debit Card

1. Simply browse the website catalogue and add the items you would like to your shopping basket by clicking on the "add to basket" buttons.
2. Once you've added all the items you'd like to purchase, select a delivery choice from the menu and then proceed to the checkout page & fill in the required information.
3. You will be sent a confirmation email once we have received your order. Your credit/debit card will only be charged once the goods are ready to send.
4. Once we receive your order usual stock items will normally be delivered within 1 to 3 days in the UK (3 to 14 days outside of the UK). We will send another email to let you know once your order has been despatched. For out of stock or special order items we will email to let you know our earliest delivery time.

To Order by Telephone or Fax

(Telephone lines are only open between 9.00 am - 3.00pm)
Telephone Orders : 01275 830830
General Enquiries : 01275 834474
Fax : 01275 838687 (24 hrs)

Please have your order details & payment information to hand when you call us. A good way to get your order ready is to add the items to your basket, fill out your details, print a copy for your reference and give us a call. We'll need the following information :

1. Product order code / description of what you'd like.
2. Your name, address & telephone number.
3. Payment details - if paying by credit/debit card the card owner must give us this information. Please have the actual card with you when calling as we require certain information from the card.
4. Once we receive your order usual stock items will normally be delivered within 1 to 3 days in the UK (3 to 14 days outside of the UK). For out of stock or special order items we will let you know our earliest delivery time.

To Order by Post with a cheque

Please make all cheques/money orders payable to DEAN ORGANS.

Please write your cheque guarantee card number name & address on the back of the cheque. This enables us to despatch your order as quickly as possible. Please allow for a cheque clearing period (usually 5 to 7 working days).

Please include your order details with the cheque - Simply add the items to your basket as normal, proceed to pay for the goods then click on the "pay by cheque" button. Print the order (keeping a copy for yourself) and send to us with your payment. PLEASE ENSURE YOU INCLUDE YOUR NAME, ADDRESS & CONTACT TELEPHONE NUMBER when ordering by post.

Payment by direct bank transfer

This method is usually preferred for large transactions or payments from abroad - please contact us if you wish to pay by this method.

When ordering/purchasing goods from us, you do so under our Terms & Conditions. These can be found here : view terms and conditions

 

© Copyright Dean Organs 1999 - 2005